Meet Ava, your shopping assistant
A friendly 3D robot lives in your store. Shoppers ask for anything in their own words. Ava answers from your real catalog, shows product cards with prices, and then walks them to the right shelf, steering around every rack.
- Understands prices: “under $50”, “between 20 and 40”, “cheapest”
- Finds sale items, new arrivals, sizes and colours
- Shows product cards with picture, price and sale badge
- Take me there: Ava walks to the shelf and points at the product
- Leads the way to the checkout counter on request
- Explains how to walk, look around and pay
Shoppers ask the way they talk
The Ask Ava button sits in the corner of the store. Shoppers type a question, or tap one of the suggestion chips, and Ava answers from your products straight away.
The built-in assistant understands what people actually ask in a shop: a kind of product, a price range, the cheapest or the best, what’s on sale, what’s new, a size or a colour, and where to pay. It runs on your own site, with no account and no extra cost.
- “Show me something for a gift under $30”
- “What’s on sale?”
- “Do you have the hoodie in blue?”
- “Where do I pay?”
Answers with real products
Ava doesn’t just reply with words. Matching products come back as cards with their picture, price and a sale badge, each with Take me there and View buttons.
View opens the product panel right there, so a shopper can choose options and add to the trolley without walking anywhere.
Take me there
This is where Ava is different. Press Take me there and the robot sets off through the store, finding a path around shelves and displays, says “Follow me!” and leads the way.
At the shelf, a big arrow marks the product and Ava says “Here’s Hoodie.” The shopper is exactly where they need to be, like being walked to the shelf by a helpful assistant in a real shop.
- Plans a route around every rack, table and display
- Never walks through shelving
- Keeps out of the shopper’s way
- Marks the exact product with an arrow
Natural conversations with AI
On Business and Agency, Ava can hold real conversations through your own AI provider: Anthropic Claude or OpenAI. Shoppers can ask open questions (“what would go with a navy hoodie?”) and Ava answers in natural language, still grounded in your catalog and still able to walk them to the shelf.
You bring your own API key, so you pay your provider directly and keep control. Questions are rate-limited per visitor, and if the AI is ever unavailable, the built-in assistant answers instead.
Name it, place it, switch it
Ava is the default name, shown on the button (“Ask Ava”) and in the chat. Change it to anything that fits your brand. One switch shows or hides the button and the robot.
When Ava is on, product search moves into the assistant, so the store keeps one clear place to ask for things.
The specifics
| Plans | Ava: every Pro plan. AI conversations: Business and Agency |
|---|---|
| Understands | Product names and words, price ranges, cheapest and most expensive, on sale, new, size, colour, stock, checkout, help, greetings |
| Answers with | Text, product cards (picture, price, sale badge), Take me there and View |
| AI providers | Anthropic Claude or OpenAI, with your own API key |
| Limits | Questions are rate-limited per visitor (by a one-way hash of the address) |
| Privacy | The built-in assistant runs on your site. With AI on, the question and matching product details go to your chosen provider |
Good to know
Does Ava need an AI subscription?
No. The built-in assistant runs on your own site and answers from your catalog at no extra cost. AI conversations are optional, on Business and Agency, with your own key.
Can Ava walk through shelves?
No. Ava plans a route around shelving, tables and displays and keeps out of the shopper’s way.
Will Ava make things up?
The built-in assistant only answers from your products. With AI on, answers are grounded in the products Aisleza finds for the question.
Does Ava slow the store down?
No. Ava is drawn into the same scene, rests when nothing is happening and only moves when needed.
Goes well with
Ready when you areGive your shoppers
somewhere to go
Start free with the walk-in store. Add Pro for every skin, Ava, camera views and merchandising.